ADAPTIV PERFORMANCE

TERMS OF SERVICE

These Terms of Service govern your use of ADAPTIV Performance’s website, client portal, coaching programs, training plans, nutrition guidance, subscriptions, and related services. By purchasing, subscribing to, accessing, or using services, you agree to these Terms.

1. Services

Depending on your package, ADAPTIV may provide customized workout programming, strength and conditioning coaching, exercise recommendations, progress tracking, coach communication, program adjustments, educational materials, general nutrition guidance, client-portal access, and other services described at purchase.

2. Results

Results vary between individuals and depend on consistency, effort, nutrition, recovery, sleep, genetics, training history, medical history, lifestyle, and other circumstances. ADAPTIV does not guarantee specific strength, body-composition, weight, muscle-gain, performance, or other outcomes.

3. Client Responsibilities

You agree to provide accurate information about your goals, experience, injuries, limitations, and relevant health circumstances; follow coaching instructions responsibly; use appropriate technique and equipment; stop activity when you experience concerning symptoms; seek appropriate medical care when needed; and inform your coach about significant changes that may affect participation.

4. Medical Clearance and Scope

Consult an appropriately qualified healthcare professional before beginning a new exercise or nutrition program when medically appropriate. ADAPTIV does not provide medical diagnosis, treatment, physical therapy, psychotherapy, or other licensed healthcare services unless expressly stated and provided by an appropriately licensed professional.

5. Nutrition Guidance

Nutrition information is for general fitness, performance, and education. Unless expressly provided by an appropriately licensed healthcare professional, it is not medical nutrition therapy or diagnosis or treatment of disease. Clients with medical conditions, allergies, eating disorders, pregnancy, medication considerations, or specialized nutritional needs should consult an appropriately qualified healthcare professional.

6. Accounts and Portal

You are responsible for maintaining accurate account information, protecting login credentials, restricting unauthorized access, and reporting suspected unauthorized use. Portal access is personal and may not be shared unless ADAPTIV expressly authorizes it.

7. Intellectual Property

ADAPTIV programs, workouts, written materials, videos, exercise demonstrations, graphics, templates, programming methods, portal content, and educational resources are for the purchasing client’s personal use. You may not sell, redistribute, publicly upload, commercially copy, share account access, or present ADAPTIV materials as your own without written authorization.

Some exercise demonstrations in the client portal may be supplied by a third-party exercise library. Exercise data and videos provided by MuscleWiki.com

8. Payments and Recurring Subscriptions

Prices, billing intervals, and recurring terms are shown before purchase. Recurring coaching memberships renew at the disclosed billing interval until canceled. By completing checkout and affirmatively accepting the recurring-payment terms, you authorize charges to your selected payment method for each renewal.

You may cancel through the online cancellation method made available to you or by contacting ADAPTIV through an available cancellation channel. Cancellation stops future renewals and does not automatically create a refund for amounts previously charged. See the Refund & Cancellation Policy.

9. Pricing Changes

ADAPTIV may change subscription pricing. When required, clients will receive advance notice before a pricing change affects an existing subscription and information about cancellation.

10. Coaching Availability

Coaching communications are not emergency services. Response times vary based on service level, weekends, holidays, coach availability, and circumstances outside ADAPTIV’s reasonable control.

11. Program Adjustments

Programs may be changed based on progress, feedback, schedule, performance, injuries, limitations, or other relevant circumstances. ADAPTIV does not guarantee that every requested exercise, method, schedule, or nutrition preference can be incorporated.

12. Acceptable Conduct

You may not use ADAPTIV systems to harass or threaten others, attempt unauthorized access, upload malicious software, violate another person’s rights, engage in fraud, or redistribute protected content without authorization. Serious or repeated violations may result in suspended or terminated access.

13. Assumption of Risk and Liability

Exercise involves inherent risks. By voluntarily participating, you acknowledge those risks and agree to the separate Fitness Participation Waiver. To the maximum extent permitted by law, ADAPTIV and its owners, coaches, employees, contractors, and representatives are not responsible for indirect, incidental, special, or consequential damages arising from use of services. Nothing in these Terms excludes liability that cannot legally be excluded.

14. Electronic Communications

By creating an account, purchasing a service, or providing contact information, you consent to service-related electronic communications about your account, coaching, billing, subscription, security, and administrative matters. Marketing communications will include legally required opt-out mechanisms.

15. Changes, Governing Law, and Severability

We may improve, modify, replace, or discontinue portions of the website or platform when reasonably necessary. These Terms are governed by applicable California law. If any provision is unenforceable, the remaining provisions continue to the extent permitted by law.

16. Contact

ADAPTIV Performance · Orange County, California · oscar@adaptiv-performance.com.